please review the service agreement below. clients are subject to sign agreement prior to services
Feel free to contact us if you have questions in regarding your appointment. We look forward to working with you.
DEPOSITS: To secure a date, a deposit must be paid in advance. Deposits are non-refundable/non- transferable. Please be advised, dates and scheduled makeup times will only be reserved when a signed agreement and deposit(s) are received.
DELAYS, RESCHEDULES, & NO SHOWS: A late fee of $5.00 will be charged for every 20 minutes of delay when a client is late for the scheduled time, or if scheduled makeup exceeds allotted time because of client delays. Please communicate any anticipated delays to Ebony immediately upon discovery so that accommodations can be made, if possible. Unreasonable delays may result in the cancellation of appointment(s) without an issuance of refund. No show's may be charged full price of services. If needed, we ask that you please reschedule or cancel at least 1 day before the beginning of your appointment or you may be charged a cancellation fee of 100% of the cost of your service.
FINAL PAYMENT: The final balance is due the day before or day of the appointment or via cash, cashier’s check or credit card. No personal checks are accepted. Final payment(s) are collected before services are rendered.
TRAVEL & PARKING FEES: Where parking, valet, or toll fees may be incurred; the amount will be included with the final bill and due for payment on the day of the event. Additional fees for travel after 15 miles will be included in final payment. Please see below.
TRAVEL: There's no travel fee for up to 15 miles. Afterwards, there is a $2 charge for every extra mile. Parking/toll fees must be paid by client, if applicable.
SERVICE LOCATION AND REQUIREMENTS: To complete the makeup application(s) there are certain requirements the makeup artist needs. A “set up” table/work area needs to be made available for the makeup artist at said location. Ample lighting, whether by means of natural light or by lamps, is necessary for services to be performed properly.
FAILURE TO PERFORM: The artist's unavailability to render services due to sickness, accidents, natural disasters and other reasons beyond the Artist's control is subject to occur. If any such event were to occur, the Client is entitled to a full refund of any monies paid. The Client shall not hold Artist responsible for any allergic reactions developed as a result of the make-up application as the client should render information of any allergies before makeup application. Only the highest quality of make-up is used in the Fancy Face Artistry Kit.
PROMOS and ADS: The Client understands that Ebony Powell and Fancy Face Makeup Artistry (Artist) may use photographs of Client for advertising or display on items including, but not limited to, website, flyer advertisements and brochures. If the Client has any issues concerning this matter, they should promptly notify Artist before makeup application.
I agree to the deposits and policies listed in this agreement as applicable to my scheduled appointments. I understand and agree to the non-refundable/non-transferable deposit to secure appointment. I agree to pay the complete balance the day before or on the day of the appointment before services are rendered. I understand that if I am more than 30 minutes late to my scheduled appointment, I risk my appointment being canceled without refund. I also understand that if my appointment is missed without notice I am subject to be charged full price of services.
**We require this before providing services to all new clients**